Reference

How We Protect Your Account and Payment Information

Your privacy matters to us. We keep your personal details, deposit history and account access secure through encryption and verified payment partners.

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Explore the Lobby Read FAQ
magnum188 link How We Protect Your Account and Payment Information
CONTACT OPTIONS

How to Reach Us About Your Data

Team online

Live Chat Support

Open your account menu in the lobby and select Chat. Our team responds during active hours. Ask about your data, request a copy of what we hold, or report privacy concerns directly from the game interface.

Email Privacy Requests

Send a detailed request to our privacy inbox with your account email and what you need. Include your registered phone number for verification. We confirm receipt within one business day and process requests within ten business days.

Account Settings Panel

Navigate to Settings > Privacy & Data in your account dashboard. View your registered details, update your contact information, and see a summary of data we hold. Changes take effect immediately on DANA, OVO, GoPay and QRIS payment methods.

SECURITY MEASURES

How We Keep Your Data Secure

Encryption on Login

Every time you enter your username and password, magnum188 link encrypts the connection. Your DANA, OVO, GoPay or QRIS payment details are never stored on your device — only a secure session token is kept locally.

Payment Partner Verification

We work only with verified payment processors for DANA, OVO, GoPay and QRIS. Each processor signs a data-protection agreement confirming they follow the same security standards we do. Deposits clear through their encrypted channels.

Withdrawal Verification

When you request a payout, we verify your identity a second time before funds leave your account. This prevents unauthorised withdrawals. Verification takes place on the payment screen before the transaction touches our processor.

Cookies and Tracking

We use cookies to remember your login state and track which games you open, so we can show you the lobby faster next time. You can disable these in your browser settings, though some lobby features may work slower without them.

Account Deletion Requests

You can request account closure at any time via Settings > Account or by contacting live chat. We retain transaction records for seven years per local law, but your personal details are deleted after thirty days of closure.

Access to Your Data Copy

Open Settings > Privacy & Data and select Download My Information. A file containing your registered details, all deposit and withdrawal records, and login history will be prepared within five business days.

Privacy and Data Questions Players Ask

Your payment method is sent directly to our verified processor — it never stays on our servers. We store only a transaction record showing the date, amount and outcome. Your actual card or wallet number is not held in our database. When you withdraw, we verify your identity before sending funds back through the same method.

No. We do not sell your personal information. We only share data with payment processors, fraud-prevention services and where required by local law or a court order. Every third party we work with signs a contract agreeing to handle your data with the same care we do.

Personal details like your name, email and phone are deleted thirty days after you request closure. We keep transaction records, deposits and withdrawals for seven years to comply with local financial regulations. After that period, those records are also removed.

We use session cookies to keep you logged in and remember your game preferences so the lobby loads faster. We use analytics cookies to count visits and see which games are opened most. You can disable all cookies in your browser settings, though some features like auto-login may work slower.

Open live chat immediately and tell our team the date and time you noticed unusual activity. We will lock your account, review login history with you, and help you change your password. If funds were moved without your permission, contact support right away so we can investigate.

Our privacy practices follow local rules where we operate. We encrypt sensitive data, process payments through regulated channels, and allow you to request, update or delete your information. Specific compliance depends on local law in your region.

Your phone number is used to verify your identity during registration and to send withdrawal confirmation codes. It helps us prevent fraud and ensure only you can access your account. You can update this number anytime in Settings > Account Details.

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